in South Africa - Lufthansa Owned Company
Are you fluent in German,
Hebrew or Dutch? Consider a
As a 100% owned subsidiary of Lufthansa Commercial Holding, GTS Group Cape Town is a leading customer service centre that is based in picturesque Cape Town, South Africa. Founded in 1999, we have achieved international success by providing around the clock customer services in 5 languages to Lufthansa's 14 global markets including, amongst others: Germany Switzerland, Austria, United States, United Kingdom, South Africa, France, Israel and Netherlands.
Our continued success and growth has created career opportunities for the right calibre of candidates servicing customers in the German, Hebrew and Dutch markets.
If you are fluent in one of these languages then a career with globally successful company is but a phone call away.
As a GTS Group Customer Service Consultant
typical tasks will include but not be limited to:
You will answer in-bound telephone calls, and handle special service requests. These functions are performed with the support of a strong team and backed by our advanced and well-maintained technical infrastructure. Our operation runs on a 24 hour flexible shift rotation, 7 days a week for 365 days a year.
Successful candidates will have the following qualifications:
German speakers, may also be considered for
duty of a GLC agent is determining the centre of
gravity of a plane upon departure and ensuring
that this is within safe limits.
All candidates considered for both the Customer Service Consultant and Global Load Control positions will receive full day (meaning every day) training over a 6 week period. This training occurs "in-house" and on the floor and candidates will be paid a full salary from the start of training.
As well as a basic salary, additional benefits include employee flight discounts, provident fund, life insurance and disability cover, 2/3rds company contribution to medical aid and a parking allowance.
Note for foreign candidates: GTS will gladly assist you with your corporate work permit.
if you are a local user, you can also *SMS
the word "GTS" 34877 and we
will contact you! For more information on the company in
general, please visit www.globaltelesales.co.za .
*SMSs charged at R2.00
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