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R06-OR-0622-10
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ID Number Reply to Position Required Annual Salary
Requested
(in US $)
Age Sex
R06-OR-0622-10 E-Mail to Advertiser here Customer Services, Project Manager
negotiable n/a M

Preferred Location, Languages

Preferred Location USA, Northwest
Nationality USA
Date of Birth, Place of Birth USA
Language (Fluent-Medium-basic) English (F)

Career Summary

Career Summary
  • 14 years of customer service experience.
  • 6 years of project management experience.
  • 12 years of computer related experience,
  • 16 years of use of multiple platforms experience
  • Well versed in LAN / WAN / Software / Hardware setup, design, configuration, administration and troubleshooting as well as Internet / Intranet Communication.
  • Also experience in Technical Consulting, Production Management, as well as operated a small design and advertising company of four years, handling small business and corporate client's print and electronic publications (NV Graphics).
  • Results oriented project manager

Desired Position - Special Skills

Position Desired Customer Services, Implementation Project Management
Special Skills
* Management Certifications
IBM Project Management Tier 1
PM Fundamentals
PM Leadership
PM Financial's
PM Contracting
PM Tools Cluster (1st part)


* US Army Certifications
Civil Affairs Specialist (MOS 38B20)
Administrative Specialist (MOS 42L10)
Tactical LAN Certified (TACLAN)
Active Clearance (SECRET)
* O/S Certifications
MS Windows NT 4.0/2000 Workstation / Server
Windows 95/98/Mil/XP
MacOS 8/9 and X
Some Linux, AIX and Unix knowledge
* Software Certifications
Microsoft Office 97-XP pro, MS Project
PageMaker 6.5
PhotoShop 6
Freehand 8
Illustrator 8
Lotus Notes, CC:Mail
Internet Browsers, apps and web authoring tools: IE, NN, Front Page.
TCP/IP networking including protocols such as FTP, HTTP, DLC, DHCP, DNS, WINS.
NW Link, IPX / SPX, including Client and Gateway Services for Netware.
Multimedia applications: Director 6.0, Flash 5.0, Premier, Xres, Streamline, SoundEdit.
* Hardware Installation, Configuration, and Troubleshooting for :Motherboards, Memory, Processors, Controller Cards. IDE, USB, SCSI; CD Roms, Hard Drives, Tape Backup and other peripheral devices * Networking components such as Routers, Bridges, NICs, Switches and Hubs.
Network Cabling including STP, UTP, Coax and FDDI.
* HTML / DHTML
Graphic Arts / Printing
* 7 years of professional production and prepress work. Designer and Illustrator.
4 years of press production, AB Dick series up to 9800 class with T-head. Darkroom and Stripping work. Strong knowledge in all forms of printing (spot, process, offset, silk-screen, gravure) and Bindery capabilities

Objective, Work Experience, Education

OBJECTIVE

I am looking for a Customer Services or Project Management position where my management and customer interface skills bring something to the successful acquisition and maintenance of the customer base. I will bring significant experience acquired in the customer services and project management.

WORK EXPERIENCE

Feb 2004- Present United States Army Reserves
Nov 1998 to May 2003 IBM, International Business Machines
Jan 2001 – May 2003 DS Service Delivery Manager
Nov 1998 – Dec 2000 IMAC Coordinator
Aug 1998 to Nov 1998 Kelly Technical/Vanstar,
Representative for IBM/CFC Deskside Support
July 1997 to June 1998 Tek Systems Inc., 4915 SW Griffith Dr. Suite 302, Beaverton
Technical Representative
Mar 1998 – June 1998 US Bancorp. - Contract for Tek Systems Inc.
Network Conversion and Integration
July 1997 – Mar 1998 NationWide Insurance - Contract for Tek Systems Inc.
Computer Operator, Related Data Center Duties
Mar 1996 to Dec 1996 Stream International, Murry Blvd. Beaverton OR
Senior Software Support Representative
Sep 1993 to Mar 1996 Kinko's, 1605 NE 7th Ave., Portland OR
Custom Printing Services, Computer Services

REFERENCES available - Reply to advertiser e-mail

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